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Signs you may be losing your hearing:

  • Hearing conversation in background noise/group situations is difficult, directly impacting your enjoyment of social situations.
  • You often find yourself asking people to repeat themselves.
  • Unable to distinguish soft tones and high pitch sounds (whispers, children's voices, birds singing).
  • Finding it hard to understand speech (sounds like "s" and "th" are hard to hear).
  • You’re always being told you have the TV on too loud but you don’t realise.

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5 step what to expect:

  • You'll be greeted by our friendly reception staff and unwind in our calm waiting room before your appointment.
  • You'll then discuss your hearing with one of our audiologists and be asked general questions about your lifestyle and health.
  • An examination of your ear and auditory canal through a video otoscopy.
  • A full audiometric hearing assessment.
  • Explanation and discussion of the outcome.

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Worcester & Stratford Hearing Centres

  • Your appointment will take approximately 1.5 hours in total

  • The actual hearing test will take around 60 minutes.

  • Bespoke hearing solutions tailored just for you.

More reasons to choose us

Want more details? The 5 stages of the hearing test


Pure Tone Testing

  • You’ll listen through headphones and wear a bone conduction vibrator attached to a headband.
  • Listen for the softest level of pure tones you can detect.
  • Push a button/raise your hand in response.
  • This is to determine your hearing thresholds.

Additional tests if asymmetry, tinnitus or dizziness are found.


Speech Testing

  • Words will be presented through headphones and you will have to repeat them.
  • Performed in both quiet and noisy situations.
  • This can help diagnose nerve damage/deterioration.
  • Indicates if hearing aids would benefit you.
  • These assess the impact your hearing loss has on your understanding of speech sounds.



  • An ear tip is placed in your ear canal that’s connected to a machine that briefly varies the pressure.
  • The movement of the eardrum is measured.
  • It also looks for any congestion behind the eardrum.
  • This reveals abnormalities that could explain hearing loss/pressure in your ear.


Acoustic Reflex

  • When we hear a loud noise, our ear protects itself with a reflex that stiffens the eardrum.
  • This test measures how the muscle contracts in response to a loud sound.
  • You will hear beeps that get progressively louder.
  • The machine will automatically measure the response.


After the test

  • Your results will be viewed together with the audiologist.
  • They will then discuss any recommendations for you to improve your hearing.

If you are a suitable candidate for hearing aids, we will then move on to a hearing aid benefit scheme.

To find out more information about our hearing aids, visit the hearing aid page.

Fantastic professional team who looked after me from start to finish. Felt very safe in these uncomfortable times and the staff made sure I was comfortable. I will definitely use Worcester Hearing Centre again. Thank you

Pete T.


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Not sure where to begin?

Try our new hearing helper

If you are not sure where to begin with solving your hearing problems we have put together a few questions to help us tailor our support to your needs and guide you to the right place for information that might help.

Do you suffer from hearing loss?

Do you think your issue could be related to a build-up of ear wax?

From the information you have given, you may need Ear Wax removal treatment. An audiologist can asses your situation at your appointment and perform the treatment required. If no wax is present the audiologist will advise you accordingly.

Do the people around you seem to mumble and not speak clearly?

Do you tend to go out less because it is hard for you to follow other people's conversations?

Has anyone ever told you that they often have to repeat things to you?

Is it difficult for you to follow other people's conversations in noisy environments, for example, in restaurants?

Do you find yourself having to turn up the television or radio to hear speech better?

Based on your answers so far, it looks like you might be experiencing hearing loss

Do you currently wear hearing aids?

In order to provide you with the bespoke care we offer to all of our customers, we need to know where you are in your journey to better hearing.

Choose the option that best describes your concern with your hearing

Based on your answers, we will be able to help you on your journey to better hearing

Fill out the details below and we'll be in touch to arrange your appointment.

Thank you, we aim to contact you on the same day as your enquiry

Until we speak with you, from the information you have provided, the following pages may help:

Request Appointment

Call us to make an appointment on 01905 617803 (Worcester) or 01789 264111 (Stratford-upon-Avon) or complete the form below.

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