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Signs you may need your earwax removed

Earwax is not created as a bad thing. It is actually a protection mechanism for the ear canal; the issue only occurs when there is too much. You may need it removed if you have:

  • A feeling of fullness in the ear.
  • The sensation that everything you hear is muffled.
  • Mild Tinnitus (a ringing in the ear).
  • Sudden hearing loss after swimming or showering.(Earwax is like a sponge, it soaks up the water and expands within the ear canal, completely blocking it.)

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5 Step What to Expect

  • You’ll be greeted by our friendly reception staff who will assist you with the registration process.
  • Our clinical audiologist will then assess your wax build up and decide the most appropriate method of removal.
  • Removal of wax via the appropriate method ( microsuction, instrumentation, irrigation or endoscopy).
  • Application of cetrimide antiseptic cream (to ensure the ear stays calm and no dry skin irritation occurs).
  • A post procedure assessment to ensure all wax is cleared and a healthy ear is observed.

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Worcester & Stratford Hearing Centres

  • Your whole appointment will last around 
30 minutes.

  • All our methods are charged at £80 per appointment

  • Attempting to clear earwax from home could lead to further problems; leave it to our registered clinical specialists.

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Want more details about our removal methods?


Microsuction Earwax Removal

  • The procedure is undertaken with a microscope and a finely balanced medical suction device.
  • No liquids are introduced during the procedure, making it extra comfortable for you.
  • Because we can see the ear canal and what we are doing clearly, it is exceptionally safe.


Ear Irrigation & Instrumentation

  • This consists of pumping water into the ear canal at a controlled and steady rate, to dislodge and flush out ear wax.
  • A metal basin is placed beneath the ear to collect the water and any earwax.
  • This method is used if the wax is very soft and wet. This is often the case if the patient has been using lots of aggressive ear drops such as Otex.


Endoscopic Earwax Removal

  • This method has clear advantages over any other removal method.
  • Newly introduced procedure that removes earwax with the help of an endoscope.
  • The endoscope is used to view the ear canal while the earwax is being removed.
  • The endoscope allows us a high definition, extra wide view of the ear canal – making the removal even safer and easier to perform.

All our methods are charged at £80 and we will decide at your appointment which would best suit you.

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Why Choose Us

  • Our Audiologists are all hospital trained Clinical Audiologists. They have been trained in the specialist NHS Rotherham ear care unit and examined for competency in ear wax removal procedures by ENT surgeons. All our audiologists have also performed procedures on 100s of ears in logged training under the supervision of Victoria Dixon, who has been teaching ear wax removal in the private sector for 15 years.
  • At Worcester and Stratford hearing centres we use medical ENT microscopes or high spec surgical loupes, which give a much higher level of magnification than magnified glasses commonly used by makeshift earwax removal clinics in many national companies, pharmacies and opticians. This ensures the Audiologist has a clear view of what he/she is doing and accurate depth perception maximises safety and effective outcome of the procedure.
  • We use clinical, highest specification, ENT suction units, made by Otopront. These suction units are substantially more advanced than the small portable off label home suction units commonly used by other companies.

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Our Pricing

  • The fee for the ear wax removal appointment is £80. This includes a 30 minute appointment, involving a video otoscopy to record images of your ear drums before and after the procedure and ear wax removal for one or both ears as required.
  • If in the rare case that the procedure cannot be completed during your 30 minutes, due to very impacted or stubborn wax, then a second appointment may be booked to complete it. It is critically important to the outcome of your appointment that the advised olive oil treatment has been followed correctly. When booking, you will be advised how many days prior to the appointment you will need to treat your ears.
  • If a second, or follow up appointment is required, this will be charged at a reduced rate of £40. If no ear wax is found, we will perform a Tympanometry test to measure your middle ear function and rule out any fluid or congestion in the middle ear, this will be a fee of £40. We will give advice or arrange an onward referral to an appropriate medical specialist if required.
  • Need to cancel your appointment?
    This must be done at least 24 hours prior to the allocated start time. Appointments that are not attended, or cancelled with less than 24 hours’ notice, will not be rebooked unless a £40 no show fee is paid.

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Not found the answer you are looking for?

Take a look at our Frequently asked questions page or contact us today

Not sure where to begin?

Try our new hearing helper

If you are not sure where to begin with solving your hearing problems we have put together a few questions to help us tailor our support to your needs and guide you to the right place for information that might help.

Do you suffer from hearing loss?

Do you think your issue could be related to a build-up of ear wax?

From the information you have given, you may need Ear Wax removal treatment. An audiologist can asses your situation at your appointment and perform the treatment required. If no wax is present the audiologist will advise you accordingly.

Do the people around you seem to mumble and not speak clearly?

Do you tend to go out less because it is hard for you to follow other people's conversations?

Has anyone ever told you that they often have to repeat things to you?

Is it difficult for you to follow other people's conversations in noisy environments, for example, in restaurants?

Do you find yourself having to turn up the television or radio to hear speech better?

Based on your answers so far, it looks like you might be experiencing hearing loss

Do you currently wear hearing aids?

In order to provide you with the bespoke care we offer to all of our customers, we need to know where you are in your journey to better hearing.

Choose the option that best describes your concern with your hearing

Based on your answers, we will be able to help you on your journey to better hearing

Fill out the details below and we'll be in touch to arrange your appointment.

Thank you, we aim to contact you on the same day as your enquiry

Until we speak with you, from the information you have provided, the following pages may help:

Book Your Earwax Removal

Call us to make an appointment on 01905 617803 (Worcester) or 01789 264111 (Stratford-upon-Avon) or complete the form below.

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