Worcester & Stratford Hearing Centres
CORONAVIRUS COMMUNICATION

During the recent outbreak of COVID-19 Coronavirus, we have been following UK government guidelines and working with the rolling advice from the public health authorities. In line with these guidelines, we have increased our focus on excellent infection prevention and control in all aspects of our care.

We have maintained a close oversight of the guidance issued by Public Health England and the NHS and have aligned our position with this. We have included below a few important links to some of the key aspects of this guidance.

If you are attending our practice, here are some points to keep in mind:

If you have lived with or had close contact (within 2 meters for 15 minutes or more) with a confirmed case of COVID-19, you should contact NHS 111 for further advice, and not attend your appointment.

Preventing spread of infection:

There are general principles we can all follow to help prevent the spread of respiratory viruses, we will be doing the following:

• Regular hand washing – with soap and water for at least 20 seconds.
• Using an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.
• Avoid touching eyes, nose, and mouth with unwashed hands
• Avoid close contact with people who are sick
• Covering our cough or sneeze with a tissue, then throw the tissue in a bin.
• Clean and disinfect frequently touched objects and surfaces in the work environment

Your health and safety come first and we, as ever will put our customer at the forefront of our business decisions. We fully respect the decision of any of our customers who wish to reschedule their appointments. Please contact your preferred branch.

Worcester

Call 01905 617803 or e-mail us at worcester@wshearing.co.uk

Stratford:

Call 01789264111 or e-mail us at stratford@wshearing.co.uk

We will be closely monitoring the status of government guidelines and will update you accordingly should there be any immediate changes to the running of our practice during this difficult period. We will maintain our normal opening times; Monday to Friday 09.00am to 5.00pm

Appendix: key elements of public health guidance

England

• Coronavirus (COVID-19): latest information and advice

• COVID-19: specified countries and areas

• COVID-19: background information

• COVID-19: investigation and initial clinical management of possible cases

• COVID-19: self-isolation for patients undergoing testing

• COVID-19: infection prevention and control

• COVID-19: guidance to assist professionals in advising the general public

Enjoy the sounds of spring

Reconnect with nature and enjoy its sounds during this beautiful time of year.

Birds singing, leaves rustling through the blossoming trees, buzzing bees flying around from one flower to another, a flowing stream and even spring showers are a few of the wonderful sounds you could be missing this season.

Spring into action

It’s all too easy to miss out on natures subtle sounds if you are experiencing hearing loss.

In addition to being able to hear the sounds of nature, our bespoke hearing solutions will allow you to experience clarity in speech.

So you can enjoy a gathering in the garden or a walk along the river with your loved ones.

Contact us to book one of our 100 FREE hearing assessments available HERE.

Join us for our Open Week

9^th to 13^th September

Worcester & Stratford Hearing Centres are happy to announce our Open Week, offering 100 free full hearing assessments from 9^thto 13^th September..

Our state of the art hearing centres are of the highest standard practices in the country and we are giving people a chance to benefit from a free consultation with an audiologist worth £75 for anyone who is having any hearing difficulties or may need to see a hearing specialist.

Our practices boast custom made sound booths for performing detailed hearing tests including speech in nose testing and video otoscopy so you can view the inside of your ear.

Director of Audiology, Tom Dixon says “We have brought back our Open Week by popular demand for clients who feel family and friends would benefit from a full diagnostic hearing assessment. This is the perfect opportunity for any local people who have any hearing difficulties to come and see a team of highly qualified professionals who specialize in providing high standard expertise and care.”

The assessment will consist of a full evaluation of your hearing and ear health, you will be shown the inside of your ear on a video otoscope, pure tone audiogram will be performed to show the hearing thresholds and then a speech in noise test to establish a level of real world, effective hearing.

Worcester & Stratford Hearing Centres are the only consultant approved hearing centres in Worcestershire and Warwickshire respectively,  you can rest assured you are receiving the very highest standards of audiological and customer care.

To book one of our 100 free full hearing assessments, contact your nearest centre today.

After months of hard work and dedication, we are delighted to announce the launch of our brand new website!

Our goal with the new website is to provide visitors with a user-friendly browsing experience and an easier way to learn about Worcester & Stratford Hearing Centres. We are an independent family run business; our values and specialists are the same across both centres. Both of our centres are consultant approved and provide the highest standards in audiology and hearing care. 

Among the new features, the site contains our 3-minute online hearing test. It gives you an idea of how well you are hearing. 

In our new “Patient Resources” page you can find helpful videos about hearing aids; such as how to tell which hearing aid is right or left, how to change or recharge the batteries, how to use a dry box and how to clean the devices, to name a few.

You can also stay updated by visiting our blog or by following us on social media to find out more about the latest hearing technology, articles, announcements and client testimonials.

We are Opening a New Hearing Healthcare Centre

We are expanding our business, opening a new hearing aid centre in Stratford Upon Avon. It means that many of our customers from that area will no longer have to travel to Worcester to see us for their continuing care.

It is a very exciting time for the family, it introduces new challenges and will involve the introduction of new staff. It is challenging but exciting at the same time. I will keep you informed as the opening date comes closer.

If are from the Stratford Upon Avon area and you have any questions, or if you would like to book an appointment, please call us on 01905 617803 or contact us online now.

We also offer our hearing healthcare services in Droitwich at the the BMI Droitwich Spa Hospital. We work there in collaboration with private ENTs undertaking clinical assessments, however, we also see our own private patients from the area. The Hospital is based at Saint Andrews Road, Droitwich Spa, Worcestershire WR9 8DN. So if you are from the area and you think you need to see us, why don’t you give us a call and we can book you in there.

The Same Quality Services

We offer the same high quality services such as hearing tests, tinnitus management and noise protection etc at the hospital

The Latest Hearing Aids

We offer hearing aid services at the hospital as well and we have ensured that we use the same high quality equipment so the fit and service is on par with what we offer in our Worcester Practice. We only use the very latest hearing aids from the best manufacturers, so you can be sure that what we recommend is the very best for you, your lifestyle and your hearing loss.

So if you are looking for a hearing test or hearing aids in Droitwich, why don’t you give us a call on 01905 617803 or book an appointment online now

BOOK NOW

We cordially invite you to our third annual hearing aid and hearing loss exhibition

We are hosting the third annual hearing aid exhibition on Tuesday 27th of September 2016 at The Worcestershire County Cricket Club, New Road, Worcester, WR2 4QQ. It will be an opportunity to discuss the latest hearing aid technology with the people who make it.

Meet The Manufacturers

All of the biggest hearing aid manufacturers in the world will have a presence at the exhibition. Representatives from hearing aid brands like Widex, Phonak, Starkey and Oticon will be on hand to answer all of your questions on the day.

Take the opportunity to have your hearing tested on the day

A Very Special Guest

Matt Gilbert will also speak on the day

Matt is the only deaf professional sportsman in England and wears Phonak Naida hearing aids. He will discuss his experiences as a young man with profound hearing loss. He will also discuss his experiences with Naida devices and the ancillary wireless devices that have changed his life.

Meet The Team and Ask Your Questions

We will also be undertaking hearing screenings on the day, so you can take the opportunity to have your hearing screened. Our own Audiologists will be on hand on the day to answer any of your questions.

We have partnered with an Irish company to offer an online hearing test. The company Ctone provides a cloud based hearing test service that can be used across websites. The hearing test takes a couple of minutes and will give quite accurate indications of your hearing based on your responses.

Simple Sound Test

The test is pretty accurate, but it is no replacement for a full and comprehensive hearing test. However, if you are worried about your hearing it is a quick and easy place to start. We believe that any tool that helps to raise awareness and allow people to begin to understand their hearing is a good tool. We hope you enjoy it and find it useful. You can use the test at the following link.

If you have any questions about the hearing test, hearing aids or any other hearing care, please don’t hesitate to contact us

TAKE YOUR ONLINE HEARING TEST

We got some fantastic customer reviews recently and we felt we should share them. We are blessed by customers who are happy to tell us how well we are doing for them.

“I should have come here in the first place because the service is very good”

They take trouble over you, give you coffee, they make sure you come back and taht your hearing aids are working well and doing check ups. I enjoy seeing them very much. I can recommend anyone to go to Worcester Hearing Centre.

Mr Derek Barkes

“They always make sure to make me feel special”

Very nice and friendly people, they always make sure to make me feel special when I go there, they’re very kind and provide a great service.

Mr John Swindin

“I would never go anywhere else, I’m very happy here”

I don’t need to find anybody else, I would never go anywhere else, I’m very happy here. Worcester Hearing Centre is very sociable, professional, scientific, comfortable and caring.

Ms Sybil Chapman

It has been two years since the Worcester Hearing Centre first opened its doors in the Cornmarket in Worcester. In excess of 500 hundred people have visited the centre for a variety of reasons; from assistance with their hearing problems to getting custom made hearing protection, or wax removed from their ears.

The hearing centre in Worcester prides itself on the fact that they offer the latest technology in hearing systems. There are instruments today that sit deeply in the ear canal that cannot be seen, as well as instruments that have a high level of technology for those people who have a demanding listening lifestyle. In addition to this there is technology now available that can help the tinnitus sufferer cope better this often debilitating condition. Victoria Dixon, senior audiologist at the centre, said “over the last two years people have consulted us over a wide range of hearing needs and we are really pleased that we can undoubtedly help them to hear much better, using the latest technology that we have available from some of the world’s leading manufacturers of hearing aids”. The hearing centre has had a variety of open days throughout this year, taking the opportunity to introduce new technology as soon as it’s announced, keeping the people of Worcester up to date with what is going on in the world of hearing assistance.

Not only does the centre focus on Hearing systems, it also has a hearing protection specialist, Tom Dixon, the centre manager, who specialises in noise protection of all types. He frequently tells his clients stories from his experience in the musical world and about hearing protection for musicians. In addition to this he is often asked to solve the never ending problem of ‘snoring’, which Tom says, ‘stopping snoring is not in his area of expertise, he can make very good sleep plugs for the person who is kept awake by their partner snoring, thus ensuring the person most effected by someone snoring can get a good night’s sleep’.

Over the last two years, Victoria and Tom, have seen many people who have visited the centre for advice about all aspects of their hearing, and they pride themselves on being able to change people’s lives by helping them hear better. Loss of hearing often makes people insular and reticent to go out and mix with other, this in itself brings complications and often causes depression and loss of confidence. By solving the hearing problems, their clients can claim back their lives, mix with their friends again and be sure they can hear what’s being said, without fear of embarrassment because they can hear clearly and they don’t mix up words any more.

The Worcester Hearing Centre offers free hearing tests for anyone worried about how well they are hearing, as well as free assessments for those who need any type noise protection. From hearing assistance to help with tinnitus, protection from the snoring of a loved one to protection from the effects of loud music, they have ‘a solution for your ears’.

To make an appointment call us on 01905 617803.