COVID-19 Update

×
Try our free Online Hearing Test Book Your Hearing Assessment

Re-Opening After COVID-19 Outbreak

Request Appointment

 

We are open

First of all…

We hope this message finds you and your families well. Our hearts go out to anyone who has been impacted by the virus, either directly or indirectly. Our thoughts are especially with those who are sick, to whom we extend our heartfelt wishes for a full recovery. We’re truly inspired by the selfless key workers who have been working tirelessly to keep all of us safe.

At Worcester & Stratford Hearing Centres, we are focused on the health and safety of our employees, families and communities. We have put extra measures in place to keep all of our staff and customers safe and healthy, in line with professional bodies and government guidance.

 

The team at Worcester & Stratford Hearing Centres

 

Appointments available now for existing patients

From Monday 1st June, we will be offering appointments to new patients.
Also, we will be contacting all of our customers who have missed appointments during the lockdown to reschedule.

We are following strict infection control procedures and social distancing methods as indicated by the NHS, BSHAA and BAA guidelines; for appointments, sanitisation and sterilisation.

 

Guidelines for attending appointments

By accepting your appointment you have agreed to the best of your knowledge:

•  You or anyone in your household does not have COVID-19.
•  You or anyone in your household has had contact with anyone who has tested positive or shown symptoms of COVID-19.
•  You do not have a new, continuous cough.
•  You do not have a high temperature (37.8 oC or over).
•  No one in your household has a new, continuous cough or a high temperature.

By providing this information at the time of our call, we have agreed to provide you with an appointment. If we suspect that this information is not a true reflection of your condition, we reserve the right to refuse the appointment for your safety and ours.


What we ask you to do:

•  Arrive at the allotted and agreed time not early & certainly not late. If early, wait outside until you are called into the clinic.
•  If you depend on a supportive contact for transport to the practice we ask them to wait outside for you to finish. Unless required for assistance due to disability.
•  The temperature of the customer will be taken on arrival, when filling out COVID-19 declaration.
•  Once on the premises please refrain from touching anything unnecessarily.
•  You will be given hand sanitiser to thoroughly clean your hands. We ask you to bring a face mask, if you do not have one we will provide one but there will be a £1 charge.
•  If for some reason, you need to cough, or sneeze, warn the audiologist immediately or put your mouth into your sleeve if a warning is not possible.
•  Follow the instructions of the audiologist and please indicate if you do not understand anything.
•  Keep light conversation to a minimum during the appointment unless its related to the procedure particularly if you are within 2m of the audiologist
•  When leaving please sanitise your hands again & refrain from touching anything where possible.

 

We have prepared for re-opening

Both of our practices have undergone a deep clean sanitisation procedure as a precautionary measure.

We have sanitised our carpets and all surfaces, focusing on touch points including equipment, furniture, desks, computers, doors, floors, kitchens and toilets.

We have teamed up with Dynamic Cleaning Services, another local business, for this endeavour.

Practice Sanitization

 

We have been here to help our customers as best as we can

During periods of social distancing and isolation, having working hearing aids is essential to keep users communicating with family and friends and keeping up to date via the TV and radio.

Even though we haven’t been able to offer face-to-face consultations during this difficult time, we have been supporting our customers, in both Worcester and Stratford, with telephone consultations, hearing aid repairs and providing battery supplies.

 

You can contact your nearest branch if you need
to book an appointment or if you have any queries. 

We are here for you.

Sounds of Spring Open Week

Request Appointment

Sounds of Spring Open Week
Enjoy the sounds of spring

 

Reconnect with nature and enjoy its sounds during this beautiful time of year.

Birds singing, leaves rustling through the blossoming trees, buzzing bees flying around from one flower to another, a flowing stream and even spring showers are a few of the wonderful sounds you could be missing this season.

Spring into action

It’s all too easy to miss out on natures subtle sounds if you are experiencing hearing loss.

In addition to being able to hear the sounds of nature, our bespoke hearing solutions will alllow you to experience claity in speech.

So you can enjoy a gathering in the garden or a walk along the river with your loved ones.

 

Contact us to book one of our 100 FREE hearing assessments available HERE.

Open Week September 2019

Request Appointment

Open Week September 2019

Join us for our Open Week

9th to 13th September

 

Worcester & Stratford Hearing Centres are happy to announce our Open Week, offering 100 free full hearing assessments from 9thto 13th September..

Our state of the art hearing centres are of the highest standard practices in the country and we are giving people a chance to benefit from a free consultation with an audiologist worth £75 for anyone who is having any hearing difficulties or may need to see a hearing specialist.

Our practices boast custom made sound booths for performing detailed hearing tests including speech in nose testing and video otoscopy so you can view the inside of your ear.

Director of Audiology, Tom Dixon says “We have brought back our Open Week by popular demand for clients who feel family and friends would benefit from a full diagnostic hearing assessment. This is the perfect opportunity for any local people who have any hearing difficulties to come and see a team of highly qualified professionals who specialize in providing high standard expertise and care.”

The assessment will consist of a full evaluation of your hearing and ear health, you will be shown the inside of your ear on a video otoscope, pure tone audiogram will be performed to show the hearing thresholds and then a speech in noise test to establish a level of real world, effective hearing.

Worcester & Stratford Hearing Centres are the only consultant approved hearing centres in Worcestershire and Warwickshire respectively,  you can rest assured you are receiving the very highest standards of audiological and customer care.

To book one of our 100 free full hearing assessments, contact your nearest centre today.

 

 

 

 

Request Appointment

Call us to make an appointment on 01905 617803 (Worcester) or 01789 264111 (Stratford-upon-Avon) or complete the form below.



    View our privacy policy